LASHVAULT

FAQ

Questions lash artists ask us.

Straight answers, including the ones that are not a sales pitch.

A lash artist and a client discussing a look together in a studio
A look begins with a conversation · Editorial scene

Getting started

What is LASHVAULT?

LASHVAULT is a booking and client-record platform built only for eyelash technicians. It combines online booking with deposits, per-appointment notes and photos, lash maps, and a virtual try-on that clients use on a photo of their own eyes.

When does it launch?

LASHVAULT is in development and is being built alongside a working lash studio in Las Vegas. Join the waitlist and we will email you once, when it is ready for you.

Does it replace my current booking app?

That is the goal. LASHVAULT is designed to handle online booking, deposits, reminders, and client records so you do not need a separate booking tool. You can import your existing client list from a spreadsheet export.

Will LASHVAULT bring me new clients?

No. LASHVAULT does not have a consumer marketplace. It is a better tool for the clients you already have: your own booking link, deposits that reduce no-shows, records that make every fill faster, and a try-on your clients can share. Your marketing stays yours.

The virtual try-on

How does the virtual try-on work?

A client takes or uploads a photo of their eyes. Eye landmarks are detected on their own device, and a lash design is drawn along their real lash line at true scale. They can browse your templates, adjust lengths and curl, and save a look to attach to their booking. The saved look becomes the technical map you work from.

Is the try-on a photo-realistic simulation?

It is a design preview, like an architect's rendering, drawn from the lash map onto the client's eye shape. It shows shape, length distribution, curl, and fullness accurately. It is not a photograph of the finished set.

Pricing & your studio

What does it cost?

Founding-member pricing is $49 per month for a solo artist and $89 per month for a studio with multiple artists, with a 14-day trial. Founding pricing may change at general launch.

Does it work for salons and suites with several artists?

Yes. A studio account supports multiple artists with separate calendars. In a booth-rental suite, each artist can be paid directly for their own bookings while the owner sees the schedule.

Privacy & access

Who owns my client data?

You do. Your client list, appointment history, notes, and photos belong to your business. You can export them at any time, and they are never shared with other businesses on the platform.

Can my clients see my notes about them?

No. Clients see their own appointments, receipts, and saved looks. Your notes, lash maps, retention observations, and chair photos are your private professional record.

Is the website accessible?

This site is built to WCAG 2.2 AA. Every page works with a keyboard and a screen reader, colors meet contrast requirements, and forms have visible labels and clear error messages. See the accessibility statement for details and how to report a problem.

Be first in the chair.

Join the waitlist for founding-member pricing and a say in what we build next.